Insurance and service history

[SMUDGER]

When did it become a requirement to send service history on a claim.
When I had the claim for the 600 was never asked to send but now they want the service history same insurers too

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[Dave]

as far as i know its not a requirement,but if you have stated on your proposal that the bike is unto date on service schedules ,then they have a right to see it.As per usual with insurance companies, its a way of getting out of payment

[lee]

Think it is just to help with valuation.
Ive been asked for mot, both sets of keys, v5, service history, etc with both of my claims.
What is the claim for?
Theft or an accident?


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[SMUDGER]

Accident
I'll send what service it had plus all new receipts
They want all keys n fobs plus v5
Told them they can have photo copy as I'm still owner of bike

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[lee]

Have they assessed as a write off?


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[SMUDGER]

Have they assessed as a write off?


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No but damage both mirrors screen all left fairing and smashed left engine casing hole was about hand size.
Im sure it's going to be beyond economical repair


Oh wait I have hire bike cover, lol forgot about that


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[lee]

Strange that they are asking to see it all up front?
Would be a write off with just plastics damage.
My ktm didnt look too bad but was still almost £4k of damage.

Buy it back and get spraying?....



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[SMUDGER]

Strange that they are asking to see it all up front?
Would be a write off with just plastics damage.
My ktm didnt look too bad but was still almost £4k of damage.

Buy it back and get spraying?....



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Need the report first to see if engine cracked or just cover

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